Highly Rated Nationwide
Don't just take our word for it. Here's what cannabis businesses across the country are saying about their partnership with Paybotic.
What Our Clients Are Saying
I'm so happy to submit this testimonial for the excellent services you and your company have provided for Botanica over the years. As a manager at a cannabis business, issues surrounding legal payment arise more often than we would wish. These problems can be numerous and complex. You, Aditya, and Paybotic have assisted with simple resolutions and guidance at every stage of our company's growth. Whether I need help trouble-shooting a terminal, replacing a part, or navigating a new set of regulations, Paybotic has always been there to offer solutions. Your customer service is prompt and thorough, and your technical teams have always resolved any issue with little to no delays. It's a breath of fresh air working with your team. Thank you for all your support.
Top tier customer service that goes the extra mile. Robert and his team are always prompt in communication, we're never left hanging. We recommend Paybotic for all your payment processing needs. Keep up the great work!
High West Cannabis has been utilizing Paybotic as its payment processing solutions provider for the past 4½ years. There are several reasons why we have remained a loyal customer: 1) Customer Service — I have a phone number to a "live person" who actually answers the call and has always been able to diagnose the problem and offer solutions. 2) In that 4.5 years, the reliability has been approximately 99%. And half of that "down" time was due to some IT issue on our end. 3) When equipment has "failed", Paybotic has overnighted replacement equipment. Paybotic is turning out to be a strategic partnership for our business and we look forward to taking advantage of a few other offerings in the near future. I recommend them highly.
Max and team were amazing partners in helping us find a new processing solution. Like many CBD companies, we have lost processing on multiple occasions and were forced into higher risk solutions. Paybotic worked with us to find a long-term solution, with a credible history and high level of service. Thank you Paybotic!
Paybotic has been the most seamless and friendly debit option that I have had the pleasure to work with. Issues with the devices or reporting are handled in real time via their network of customer service representatives that have always been available when we needed them. The devices are reliable and have connection fail safes should your business go through some major drop in internet connectivity.
My overall experience with Paybotic as a debit solution for our business has been fantastic. My biggest concern before implementing these machines was how difficult it was going to be to troubleshoot errors. The machines themselves make it easy for our employees to limit errors on the spot. If we do encounter a discrepancy, the reporting and online portal make it easy for our management team to find and fix the error quickly. I am also always satisfied whenever we need live phone support. I have never encountered an issue that couldn't be resolved over the phone. I am happy we went with Paybotic!
We have full access to reporting through their handy portal. Paybotic is turning out to be a strategic partnership for our business and we look forward to taking advantage of a few other offerings in the near future. From the start Eric was clear about what they could provide and gave an accurate and detailed quote for everything. Implementation was a breeze — a gentleman named Aditya called me and we walked through the process in about 15 minutes and I was then able to get all eight POS terminals up and running with no issues. It has been over six months and we haven't had any issues with the equipment or the service. I recommend them highly.
Ready to Join Our Growing List of Happy Clients?
Contact Paybotic today and let us build a payment solution that works for your cannabis business.
Get Started Today