In March 2018, Shopify announced that they are no longer integrating with NMI gateway, which is a preferred gateway by several high-risk credit card processors, specifically processors that provide service to CBD merchants. This is a Shopify issue, not an NMI nor credit card processor issue. In addition, Shopify has been closing down a number of CBD online e-commerce stores. There has been no pattern to Shopify closing CBD merchants, but it is a matter of time. If you are a CBD ecommerce merchant, it is imperative that you take precautions to ensure your website/ecommerce platform is not shut down by Shopify.
Many CBD credit card processing merchants are left in confusion whether they should migrate from Shopify to another ecommerce platform or switch credit card processor. Either option is viable; however, our experience shows that it is much easier and simpler to switch ecommerce platform than switch credit card processor. It is a given fact for CBD merchants that applying for a merchant account with a credit card processor is a time-consuming and strenuous process. On top of that, there are not many viable and stable credit card processing solutions available in the CBD space. Therefore, even though Shopify is a superior ecommerce platform and it is unfortunate that many CBD merchants have to switch to another ecommerce platform (for example, WooCommerce, ecwid, etc.), we anticipate that ecommerce platform migration is significantly more manageable compared to credit card processor migration.
Are You A CBD Credit Card Processing Merchant?
If you are a CBD ecommerce merchant running on Shopify platform, come talk to us! Paybotic has a team of payment professionals who have had great success in assisting CBD merchants migrate ecommerce platform seamlessly without any interruptions to online credit card payment acceptance.