Sales Account Executive

The Sales Account Executive (AE) is primarily responsible for identifying, prospecting, and qualifying leads for cannabis merchant service businesses; the AE will generate leads for sales by leveraging resources such as tradeshows, industry websites, publications, affiliations, social media platforms, distributor websites, third-party vendors/sites, and other industry databases. The AE is responsible for driving the full-life cycle sales process; interpreting prospect client needs and requirements, communicating effective solutions, and collaborating with internal partners to achieve optimal business solutions to fit the merchant’s needs.

Key Job Responsibilities

Builds and maintains strong relationships with merchants, and dispositions statuses within internal CRM Tool (IRIS).
Exceeds daily lead generation, sales activities (phone calls, emails) and monthly sales targets for optimal performance.
Tracks and analyzes metrics to determine opportunities for growth and improvement; meets with VP of Sales to strategize on maximizing book of business.
Collaborates with operations, independent sales agents and back-office teams, to transition new merchants and support on-boarding process/merchant needs.
Maintain strong industry knowledge to include point of banking, regulatory and compliance, and banking operations and policies.

Key Performance Indicators

AEs are measured on calls to solicit business – 50 calls per day / 250 per week
AEs are measured on emails for outreach – 75-100 per day / 375 – 500 per week
AEs are measured on merchant engagement meetings to promote capabilities and visibility – 4 per day / 20 per week
Distribute 2 applications for activation a day, sending 10 a week, achieving 2.5 in return for goal attainment of 8-10 deals a month
AEs are expected to report on how opportunities are progressing, if they have enough business in their pipeline to hit targets, and be receptive to coaching